RMA Process
If you wish to return an item you must have an RMA number. Please request an RMA number by e-mailing returns@evanity.com with the following:

• Order Number
• Original receipt (either from the order confirmation web page, the packing slip, or email order confirmation)
• The name of item you wish to return
• The reason for the return

Once we have received your RMA request you will be provided a link that will allow you to print a UPS return shipping label. The return shipping label allows you to drop your item off at a vaild UPS pickup location. Visit UPS.com to locate your closet available location. Packages shipped back by any other method are at the discretion and responsibility of the customer. eVanity.com will not be held responsible for items being shipped back to our office.

If you return an item which is non-returnable, eVanity.com will send the item back and charge return shipping costs to you.