Returns and Exchanges for items purchased on eVanity.com

Return policy
Thank you for shopping on eVanity.com. We want you to be satisfied with your purchases. If you need to return your purchase for any reason please review the following guidelines listed below. You may also take non-defective items purchased online back to your local Vanity store. Items must be returned within 30 days from the date of shipment accompanied by your receipt that was received with your online purchase. Price changes will occur online as they do in stores. eVanity.com does not adjust pricing for items ordered or items found in Vanity stores.
Note: All Gift cards, intimates, swimwear, jewelry, clearance purchases and/or items marked as **NR** are final and may not be returned or exchanged.

Returned items must not show any signs of wear and must include all tags

Returning items to eVanity.com
eVanity.com. will issue a refund for the original purchase price of each item returned plus any applicable sales tax. eVanity.com will deduct return shipping charges from the final amount unless the items returned were deemed defective, were wrongfully shipped, or damaged during shipment.

RMA Process
If you wish to return an item you must have an RMA number. Please request an RMA number by e-mailing returns@evanity.com with the following:

• Order Number
• Original receipt (either from the order confirmation web page, the packing slip, or email order confirmation)
• The name of item you wish to return
• The reason for the return

Once we have received your RMA request you will be provided a link that will allow you to print a UPS return shipping label. The return shipping label allows you to drop your item off at a vaild UPS pickup location. Visit UPS.com to locate your closet available location. Packages shipped back by any other method are at the discretion and responsibility of the customer. eVanity.com will not be held responsible for items being shipped back to our office.

If you return an item which is non-returnable, eVanity.com will send the item back and charge return shipping costs to you.

Exchanges
eVanity.com does not process exchanges. In the event you wish to exchange an item you must first return the item then submit a new order for the new product.

Returning items to a Vanity store
When returning your eVanity.com purchase to your local Vanity store, please be sure to bring your original receipt from your order confirmation page, your order confirmation email, or the packing slip. Without your receipt, the store will not be able to process a return or exchange your item. You will need to be sure to bring all tags that accompanied your item. The store will issue credit to the original source of payment when applicable for the amount of the original online purchase price for each item plus an applicable sales tax. Defective garments (up to 30 days from date of purchases) must be returned to eVanity.com for a refund using the preaddressed return label that accompanied your order. Items returned to a Vanity store must be presented in person. If you do not have all of your items tags and/or your receipt, you will need to return your item to eVanity.com using the preaddressed return label that accompanied your order.
Note: All Gift cards,intimates, swimwear, jewelry, clearance purchases and/or items marked as **NR** are final and may not be returned or exchanged.