Returns and Exchanges for items purchased on eVanity.com

Return policy
Thank you for shopping on eVanity.com. We want you to be satisfied with your purchases. If you need to return your purchase for any reason please review the following guidelines listed below. We have provided a return label with your order. It is that easy! You may also take non-defective items purchased online back to your local Vanity store. Items must be returned within 30 days from the date of shipment accompanied by your receipt that was received with your online purchase. Price changes will occur online as they do in stores. eVanity.com does not adjust pricing for items ordered or items found in Vanity stores.
Note: All Gift cards, intimates, swimwear, jewelry, clearance purchases and/or items marked as **NR** are final and may not be returned or exchanged.

Returning items to eVanity.com
eVanity.com. will issue a refund for the original purchase price of each item returned plus any applicable sales tax. eVanity.com will deduct return shipping charges from the final amount unless the items returned were deemed defective, were wrongfully shipped, or damaged during shipment.

If you return an item which is non-returnable, eVanity.com will send the item back and charge return shipping costs to you.

If you would like to make an 'exchange',return the original item, include a complete description of the product you wish to purchase; item code, size and color. Your credit card on file will be charged/credited for the price difference and additional shipping charges if applicable. For your convenience, Vanity stores will process an eVanity.com exchange for you.

Please refer to the return instructions on the packing slip that accompanied your order when returning your item. Each item must be returned with the original receipt (either from the order confirmation web page, the packing slip, or email order confirmation), the garment shows no signs of wear, and must include all tags. The package must be dropped off at a valid UPS pickup location. Visit UPS.com to locate your closest available location. Packages shipped back by any other method are at the discretion and responsibility of the customer. eVanity.com will not be held responsible for items being shipped back to our office.
Note: All Gift cards, intimates, swimwear, jewelry, clearance purchases and/or items marked as **NR** are final and may not be returned or exchanged.


Returning items to a Vanity store
When returning your eVanity.com purchase to your local Vanity store, please be sure to bring your original receipt from your order confirmation page, your order confirmation email, or the packing slip. Without your receipt, the store will not be able to process a return or exchange your item. You will need to be sure to bring all tags that accompanied your item. The store will issue credit to the original source of payment when applicable for the amount of the original online purchase price for each item plus an applicable sales tax. Defective garments (up to 30 days from date of purchases) must be returned to eVanity.com for a refund using the preaddressed return label that accompanied your order. Items returned to a Vanity store must be presented in person. If you do not have all of your items tags and/or your receipt, you will need to return your item to eVanity.com using the preaddressed return label that accompanied your order.
Note: All Gift cards,intimates, swimwear, jewelry, clearance purchases and/or items marked as **NR** are final and may not be returned or exchanged.